Currently, we ship only to Albania, Kosovo & North Macedonia.
ALBANIA: Free Shipping over €50 – Payment Method Cash On Delivery
KOSOVO: €7 Shipping – Payment Method Cash On Delivery
NORTH MACEDONIA: €7 Shipping – Payment Method Cash On Delivery
Our refund and returns policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To start your return please contact us via E-mail or Instagram.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed within a certain amount of days.
Only regular-priced items may be refunded. Sale items cannot be refunded. Sale items are FINAL SALE.
We only replace items if they are defective or damaged up to 2 weeks after the purchase. If you need to exchange it for the same item, send us an email at [email protected]
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us via email for questions related to refunds and returns.
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